Contact
Write to us.
We answer around the clock.
Questions about plans, activation or billing? Send us a message — we typically reply within a few hours.
What to expect
Response time
A human reads every message — no bots, no canned replies. Most messages get an answer within a few hours, around the clock, weekends included.
Faster help
Setup problems and error messages are usually already solved in the help center — check it first and you may not need to wait at all. Browse the guides
What to include
For technical issues: your device and app name plus the exact error text. For billing: the order number from your confirmation email. That is usually everything we need to fix it in one reply.