How to renew or upgrade your plan

Renewing keeps your line, credentials and app setup exactly as they are — nothing needs to be reinstalled. Upgrading to a longer plan works the same way.

Renew from the dashboard

Log in and open the Dashboard. Subscriptions expiring within 7 days show a Renew button. Pick your payment method and complete checkout; the new period is appended to your current end date, so you never lose paid days by renewing early.

Renewal reminders

We email you 7 days, 3 days and 1 day before expiry so a renewal never surprises you. If your subscription lapses, you also get one expired notice — renew any time and the line reactivates automatically.

Upgrading to a longer plan

Moving from a monthly plan to a 6- or 12-month plan? Simply purchase the new plan from the Plans page while logged in — support can merge remaining days into the new subscription on request, just open a ticket after checkout.

Adding a second connection

Multi-connection is a plan property, not an add-on. To stream on two devices at once, switch to the 12 Months 2 Connections plan at your next renewal.